WILL I RECEIVE A COPY OF THE SLIDES/HANDOUT?
Not all ELSx webinars will include slides/handouts, but if they are included, we got you! After the webinar, we'll send you an email that includes a link to download a copy of the materials. If the instructor has additional materials they would like to provide, you can find them on the Support the Supporters blog within one week after the live webinar.
IS THE WEBINAR RECORDED?
Each of our individual presenters sets the terms on recording and sharing their webinar, but most webinars are recorded and posted on the Support the Supporters blog within one week of the live ELSx. You can find previously recorded free webinars here. Recordings for our paid webinars are only available to those who registered and will be emailed privately to each registrant.
IS THERE AN ELS FORUM NEAR ME?
ELS Forum is coming to more than 20 cities across the United States and Canada in 2020! Click here to find out where. We hope to see you at ELS Forum soon!
WILL I RECEIVE A CERTIFICATE OF ATTENDANCE?
Yep! A certificate of attendance will automatically be emailed to all participants the day after the live ELSx webinar. Only those that actually attend the live webinar will receive the certificate, so make sure to block out your calendar!
MY CERTIFICATE OF ATTENDANCE WILL NOT DOWNLOAD. WHAT SHOULD I DO?
Bummer! Sometimes internal firewalls block the download. Try downloading the certificate in a new browser or opening it from a home computer. For further technical support, please contact your internal IT team.
I REGISTERED BUT I CAN NO LONGER ATTEND THE WEBINAR. WHAT ARE MY OPTIONS?
We understand! If you can't join us live, you have two options.
1) If you can no longer attend the webinar on the day of the training, don't worry! You will still receive an email with the recording of the webinar and any corresponding slides that were presented via email after the webinar has concluded.
2) If you would like to receive a refund, you must cancel at least 24 hours prior to the event using the cancelation link found in the registration confirmation email that you received upon registering. PLEASE NOTE: Requesting a refund means that you will not be able to attend the live webinar and will not receive a recording nor slides.
HOW CAN I REGISTER FOR THE NEXT ELSx?
We can’t wait to host you for another ELSx! You can view and register for all our upcoming webinars here: https://www.teamels.com/webinars
If your question was not answered here please contact firstname.lastname@example.org